Sticker Club FAQ

When will I be charged each month?
You will automatically be charged each month on the day you signed up.  So, for instance, if you subscribed on the 5th, then you will be charged on the 5th of each month going forward.

When is the sign up window for the Sticker Club?
The sign up window is from the 1st - 7th each month.  You can still sign up after that, but your subscription won't start until the following month.  Only new subscribers need to worry about this.  If you signed up previously, then you're good to go!

When do Sticker Club shipments get sent out?
Each month, I send out sticker club shipments on the 22nd to all members who signed up before the 7th of that month.

I missed the sign up window.  When will I get my first shipment?
If you signed up after the 7th of the month, then your first shipment will go out on the 22nd of next month.  For instance, if you signed up on August 8, then your first shipment will not go out until September 22.

Why is there two weeks between sign up and shipping?
The two week period gives me time to order the appropriate amount, stuff all the envelopes, and get them in the mail to you!

How are Sticker Club shipments mailed?
Sticker Club shipments are sent through USPS letter mail with a stamp. 

How can I cancel my subscription?
You can cancel your subscription anytime in the customer portal, which can be accessed via the link you receive in each subscription email OR by logging into your account in the shop.  You can also send me a message and I'm happy to take care of your cancellation as well.

What is the Clubhouse?
The Clubhouse is an exclusive shopping area only for Sticker Club members.

How can I access The Clubhouse? 

Only current Sticker Club members who are logged into their account can access The Clubhouse. If you do not have an account and would like one, just send me a message, and I will help you set one up. If you’d rather not make an account, you can message me and I’ll send you a special link for entry. 

I just joined the Sticker Club. Why can't I get in to The Clubhouse?

It's pretty much a one-woman show over here and I have to update The Clubhouse member list manually. Please allow 24 hours after joining for your account to be updated.

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